Privacy Policy

Last updated:

This Privacy Policy describes how Restoreeusieveia, operating at restoreeusieveia.world and located at 121 Tauhinu Road, Wellington 6022, New Zealand, collects, uses, stores, and protects personal information in connection with our workspace ergonomics analysis services, including Desk Assessment, Full Workspace Review, and Remote Setup Package offerings.

1. Information We Collect

When you engage with Restoreeusieveia, we may collect the following categories of personal information:

• Identity and contact data: your full name, email address, phone number, and postal address when you submit our contact form, book an ergonomic assessment, or communicate with our team.
• Workspace and occupational data: details about your job role, daily work tasks, existing equipment, workspace layout, and any physical discomfort you report during consultations or assessments.
• Assessment documentation: photographs of your workstation, anthropometric measurements, posture observations, and notes recorded during on-site or virtual ergonomic evaluation sessions.
• Transaction data: billing information, payment records, invoice details, and purchase history related to ergonomic assessment packages and add-on services.
• Technical data: IP address, browser type, device information, pages visited on restoreeusieveia.world, referral sources, and cookie preferences collected through our website analytics.
• Communication records: email correspondence, phone call notes, and messages submitted through our contact form regarding ergonomic inquiries or service feedback.

2. How We Use Your Information

Restoreeusieveia processes personal information for the following purposes related to our workspace ergonomics products and services:

• Delivering ergonomic assessment services, including scheduling sessions, conducting evaluations, preparing written reports, and providing follow-up consultations.
• Customising recommendations based on your body measurements, work habits, and workspace configuration to ensure practical and relevant ergonomic guidance.
• Processing payments, issuing invoices, and managing bookings for Desk Assessment, Full Workspace Review, Remote Setup Package, and corporate team packages.
• Responding to inquiries submitted through our website contact form, phone, or email regarding our ergonomic offerings.
• Improving our assessment methodologies, website functionality, and service quality through aggregated and anonymised usage analysis.
• Complying with legal obligations under New Zealand law, including tax reporting requirements and responding to lawful requests from regulatory authorities.
• Sending service-related communications such as appointment confirmations, report delivery notifications, and follow-up scheduling reminders.

3. Legal Basis for Processing

We process your personal information on the following legal grounds:

• Contractual necessity: processing required to fulfil our agreement with you when you purchase an ergonomic assessment package or related add-on service.
• Consent: where you have explicitly agreed to the processing of your personal data, such as when checking the consent box on our contact form or accepting cookies on our website.
• Legitimate interests: processing necessary for our business operations, including fraud prevention, service improvement, and internal record-keeping, provided such interests do not override your rights.
• Legal obligation: processing required to comply with applicable New Zealand legislation and regulatory requirements.

4. Assessment Documentation and Photographs

During ergonomic assessments, Restoreeusieveia may capture photographs and detailed measurements of your workspace. These materials are used exclusively to prepare your personalised assessment report and visual setup guide. Photographs are stored securely and are not shared with third parties except as required to deliver your purchased service. You may request deletion of photographic documentation after your report has been delivered, subject to our legal retention obligations.

5. Data Sharing and Third Parties

We do not sell your personal information. We may share data with the following categories of recipients when necessary to deliver our ergonomic services:

• Payment processors handling credit card and bank transfer transactions for assessment package purchases.
• Cloud storage providers hosting assessment reports, photographs, and client communication records under data processing agreements.
• Professional advisors including accountants and legal counsel bound by confidentiality obligations.
• Regulatory authorities when required by New Zealand law or in response to valid legal process.

All third-party service providers are required to maintain appropriate security measures and process data only for the purposes specified by Restoreeusieveia.

6. International Data Transfers

While Restoreeusieveia primarily operates within New Zealand, some of our technology service providers may store or process data in other countries. Where personal information is transferred outside New Zealand, we ensure appropriate safeguards are in place, including contractual clauses requiring equivalent privacy protections to those under the New Zealand Privacy Act 2020.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy:

• Assessment reports and related documentation: retained for seven years from the date of service delivery for quality assurance and potential follow-up consultations.
• Contact form submissions and general inquiries: retained for two years unless a business relationship is established.
• Payment and invoicing records: retained for seven years in accordance with New Zealand tax legislation.
• Website analytics and cookie data: retained according to the periods specified in our Cookies Policy.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information held by Restoreeusieveia:

• Right of access: you may request a copy of the personal information we hold about you.
• Right to correction: you may request correction of inaccurate or incomplete personal information.
• Right to deletion: you may request deletion of your personal data where we have no legal obligation to retain it.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to complain: you may lodge a complaint with the Office of the Privacy Commissioner of New Zealand if you believe your privacy rights have been violated.

To exercise any of these rights, contact us using the details provided at the end of this policy.

9. Data Security

Restoreeusieveia implements technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS, access controls limiting employee access to client data on a need-to-know basis, secure storage of assessment documentation, and regular review of our security practices. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

10. Children

Our workspace ergonomics services are designed for adults in professional environments. Restoreeusieveia does not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected data from a minor, we will take steps to delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our ergonomic service offerings, legal requirements, or data processing practices. The updated policy will be posted on restoreeusieveia.world with a revised effective date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact Restoreeusieveia at:

121 Tauhinu Road, Wellington 6022, New Zealand

Phone: +64224143487

help@restoreeusieveia.world